Spade69 Casino Terms & Conditions

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and the operator of Spade69 Casino. They apply to the website, mobile services, games, account features, promotions and related services made available through the platform. If you do not agree with these terms, you must not use the website or open an account.

You should read these terms together with any additional rules, instructions or conditions shown on the website. Game rules may explain how a particular game works, how outcomes are determined and how winnings are calculated. Promotional terms may apply separately to an offer. Where a specific rule conflicts with these general terms, the specific rule will generally apply to the relevant game or promotion.

The website is intended for people who are legally permitted to participate in online gambling. You are responsible for checking that your use of the service is lawful in the place where you live or access the website. You must not use the website if online gambling is prohibited for you under applicable law.

These terms may be updated from time to time to reflect changes to the service, legal requirements, security measures or business practices. The latest version will be published on this page. Your continued use of the website after an update means that you accept the revised terms. If a change is important, reasonable notice may be provided through the website where appropriate.

2. Eligibility and your account

You must meet the applicable minimum age requirement and have the legal capacity to enter into these terms. For Australian players, gambling is intended for adults aged 18 years or over. We may ask you to confirm your age and identity before allowing access to some or all account services.

You may only create and use an account for yourself. You must provide information that is accurate, complete and kept up to date. This may include your name, date of birth, residential details, payment information and other information reasonably required for verification, security, fraud prevention or legal compliance.

You are responsible for keeping your login details confidential and for all activity carried out through your account. Do not share your password, allow another person to use your account or access the service on behalf of someone else. You should notify the operator promptly if you believe your account has been accessed without permission.

An account must not be used as a bank account, payment facility or way to transfer funds between people. You must use payment methods that belong to you or that you are authorised to use. We may refuse transactions, suspend an account or request further information where account activity appears unusual, misleading, unsafe or inconsistent with these terms.

• Do not open duplicate accounts unless the operator has expressly approved this in advance.
• Do not create an account using another person’s identity or information.
• Do not permit a minor or other unauthorised person to access your account.
• Do not attempt to bypass account, location, age or security checks.
• Tell the operator if any information connected with your account changes.

We may suspend or restrict an account while checks are completed. If an account is closed, you must not create another account to avoid a restriction or closure. Any decision to restore access will be made in accordance with applicable requirements and the circumstances of the account.

3. Deposits, withdrawals and promotions

You may deposit funds using payment methods made available on the website. Deposits must be made for the purpose of using the services and must come from a legitimate source. You should only deposit an amount that you can afford to lose. We do not encourage borrowing money or using essential household funds for gambling.

Transaction requests may be subject to verification, processing checks, minimum or maximum amounts, payment-provider rules and applicable legal requirements. We may delay, decline or reverse a transaction where information is incomplete, a payment is not authorised, a security concern exists or further checks are required. Any available transaction conditions will be shown through the relevant account or payment interface.

Withdrawals may require identity, account ownership, source-of-funds or payment verification. Funds will generally be returned using an approved method and in accordance with the payment options available to you. We may ask for additional information before processing a withdrawal, particularly where this is necessary to prevent fraud, money laundering, underage gambling or unauthorised activity.

Promotions, bonuses, free-play offers and other incentives are subject to their own terms. Those terms may include eligibility rules, time limits, contribution requirements, game restrictions, withdrawal conditions or a limit on one offer per person, household, device or payment method. You should review the full promotional terms before accepting an offer. If promotional terms are not met, the offer or related balance may not be available for withdrawal.

We may correct an obvious error, including an incorrect price, balance, result or promotional description. If an error has affected your account, we may adjust the account to the position that should have applied. Where funds have been credited in error, you must not withdraw or use them and should notify us through the available support channel.

4. Games, responsible gambling and prohibited conduct

Games are provided for entertainment and involve risk. Outcomes are not guaranteed, and past results do not predict future results. You should understand the rules of a game before participating and should stop playing if gambling is no longer enjoyable or affordable. Never chase losses, gamble to solve financial problems or treat gambling as a source of income.

Responsible gambling tools may be available through your account or by contacting the operator through the support options displayed on the website. These tools may include deposit controls, activity limits, time reminders, temporary breaks or account exclusion. A request for a break or exclusion should be treated seriously, and you must not create a new account to continue gambling during a period of exclusion.

You must not use the service for unlawful, fraudulent or abusive activity. You must not interfere with the website, manipulate games, exploit an error, use automated software, introduce malicious code, engage in collusion or attempt to obtain an unfair advantage. You must also not use payment methods, identity documents or personal information that belong to another person.

• Do not gamble while affected by alcohol, drugs or any condition that impairs your judgement.
• Do not allow another person to gamble through your account.
• Do not publish or transmit content that is threatening, deceptive, unlawful or abusive.
• Do not attempt to disrupt the website or gain unauthorised access to systems or data.
• Do not use the service in a way that could damage the operator, other players or the security of the platform.

If we suspect a breach of these terms, dishonest conduct, payment abuse or activity that may be unlawful, we may investigate and take appropriate action. This may include cancelling a transaction, restricting play, withholding access while checks are completed, closing an account or referring a matter to an appropriate authority where required.

5. Privacy, intellectual property and legal responsibility

Personal information is handled in accordance with the privacy information published on the website. By using the service, you acknowledge that information may need to be collected and used for account administration, verification, payments, customer support, security, responsible gambling, fraud prevention and compliance with legal obligations. You should review the privacy information to understand how personal information is managed.

The website and its content, including text, designs, graphics, logos, software, game interfaces and other materials, are owned by or used with permission by the operator or relevant rights holders. You may use the website for personal, lawful purposes only. You must not copy, reproduce, modify, distribute, publish, sell, reverse engineer or commercially exploit website content without prior permission.

We aim to keep the website available and accurate, but access may occasionally be interrupted by maintenance, technical faults, internet problems, third-party services, security events or circumstances outside reasonable control. We do not promise that the website will always be uninterrupted, error-free or suitable for every device or purpose. You should keep your own devices and software secure and up to date.

To the extent permitted by law, the operator is not responsible for loss caused by your failure to protect account information, misuse of the service, inaccurate information supplied by you, problems with your device or network, or conduct by another person using your account. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under Australian law.

You may stop using the service at any time. The operator may suspend, restrict or close the website or an account where there is a legal, security, operational or responsible gambling reason, where these terms have been breached, or where continued access is not appropriate. Closing an account does not remove rights or obligations that arose before closure, including obligations relating to transactions, verification, disputes or unlawful conduct.

If you have a question or complaint, please use the support or contact options shown on the website and provide enough information for the matter to be reviewed. We may ask for account details or documents to verify your identity before discussing account-specific information. These terms are governed by applicable law, and any dispute will be handled through the available complaint process and the courts or dispute-resolution bodies with appropriate authority.